Why call in the professionals for your carpet cleaning: how to avoid ‘ruining your carpet’

PUBLISHED: 10:46 01 October 2020 | UPDATED: 17:22 01 October 2020

Picture: Regency Cleaners

Picture: Regency Cleaners

© copyright bluemoon 2011

Attempting to deal with a carpet stain or spillage yourself can end up causing more damage in the long run.

Picture: Regency CleanersPicture: Regency Cleaners

Mark McClymont, director of Cheltenham-based Regency Cleaners, which offers quick-drying carpets, across Gloucestershire and the Cotswolds, explains why:

Q: Why use a professional carpet cleaner?

Regency Cleaners offers a range of home and commercial cleaning services. Picture: Regency CleanersRegency Cleaners offers a range of home and commercial cleaning services. Picture: Regency Cleaners

A lot of people buy a high foaming, carpet cleaning or stain removal product and then attempt to use it to remove a stain themselves. This can sometimes cause more damage than it solves. When you use chemicals on a carpet that is where they stay until a professional carpet cleaner comes and rinses them out. If it is more than 12 months or so, the chemicals can bleach the carpet and leave white spots that are extremely hard to remove. Even worse, the chemicals can bond the stains to the fabric.

'Our state-of-the-art carpet cleaner machine has excellent heaters and powerful vacuum motors.' Picture: Regency Cleaners'Our state-of-the-art carpet cleaner machine has excellent heaters and powerful vacuum motors.' Picture: Regency Cleaners

Q: Are some spillages particularly difficult to remove?

With some things, such as make-up, you really are opening up a bag of worms if you don’t call in the professionals. You can keep adding products but that won’t remove what is actually in the carpet. We believe you have to use a professional machine to do that.

Source: Regency CleanersSource: Regency Cleaners

Q: What about DIY carpet cleaning machines?

Very often clients who try this will find their carpets are still soaking wet and smelling like off water a few days later. Our state-of-the-art carpet cleaner machine has excellent heaters and powerful vacuum motors, which can clean and ensure even a wet carpet that someone has attempted to clean themselves is dry in just a few hours. It guarantees 70 deg water at the tool at all times. It is also worth noting that Covid is thought to be killed at around 56 deg and that all the chemicals we use have biocides in them.

Q: What should people do if they have a nasty spillage?

Blot it up, but even if you leave it without touching it, this is still better than using a chemical. Blot it gently with a towel or some white kitchen roll – don’t rub or scrub it! Often, when we see a stain, there is a white ring around it from the chemical someone has tried to apply. Also, then when you look at the fibres, you can see where they have rubbed left and right or in a whirlpool direction, which burns the fabric.

Q: How much does carpet cleaning cost?

It varies – with us, carpet cleaning two bedrooms costs from £135. The only thing we don’t include in that is make-up removal. This is very specialist: certain eyeliners will need a solvent and lip glosses will require a high percentage alcohol or something called a microsplitter.

Q: What else does Regency Cleaners offer?

Infection control and biohazardous services, as well as complete cleans for end-of-tenancy and end-of-build.

For more information visit www.cheltenhamregencycleaners.co.uk, call 01242 279590 or email talktoregency@gmail.com

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