6 ISSUES FOR JUST £6 Subscribe to Business & Professional Life today CLICK HERE

Witney based STL Communications wins top award at the 2016 Comms National Awards

PUBLISHED: 14:06 29 November 2016 | UPDATED: 14:06 29 November 2016

STL receive the Contact Centre CN Award from Gabby Logan

STL receive the Contact Centre CN Award from Gabby Logan

© James Robinson

STL Communications has been named winner of the Best Enterprise Contact Centre Solution Award in the Comms National Awards, the UK’s flagship independent ICT industry awards programme judged by industry specialists

Witney based STL provides business telephone systems and hosted solutions along with broadband and mobiles to organisations across Oxfordshire, London and the UK. STL’s winning entry was based on the installation of a 200 live seat call centre telephone system for MCE in Northamptonshire. MCE installed a pure internet based solution with SIP trunks, a new Samsung IP phone handset for each agent with resiliency across their 2 sites.

Philip Donigan, STL’s Sales Director commented, “We were delighted to win this prestigious award which recognises the passion of the whole team here at STL, working together to both win and install this system. Although STL is not as large as some of the other providers we were up against, we can often be more flexible, more personal and more reactive and flexible which is reflected in the levels of service and support we offer.”

Philip adds, “The new phone system enables MCE’s agents to handle more calls and to do so more efficiently thanks to optimised call handling and routing. It also provides cost savings by transferring from ISDN to SIP trunks.”

STL received the award from TV presenter Gabby Logan at the Comms National Awards held at London’s Hilton on Park Lane Hotel. The 15th annual Comms National Awards was the most competitive in its history more than 190 entries. Winners of the 2016 Comms National Awards were determined by an experienced panel of seven judges who have all worked in the ICT industry. Each judge independently marked entries based on financial performance between July 2015 and July 2016, the return on investment of solutions, support and service provided and the quality of supporting testimonials.

Nigel Sergent, Editorial Director of Comms Dealer magazine, which founded the Comms National Awards, commented “Our judges have had a colossal task this year and I would like to thank them for the effort and time they freely gave. This year, as well as a record entry, the quality of the submissions was extremely high and any winning entry will have stood out in terms of innovation, uniqueness and customer value.”

STL was established in1995 by Brendon Cross and has grown to become one of the UK’s leading providers of telephony solutions. Our long-term partnerships with the worlds leading equipment suppliers, means STL offers the very best in systems, network services and mobility. STL boasts an impressive range of UK based clients including airports, schools, health centres, retail chains, business centres, legal and accountancy organisations, large corporations, local government and F1 racing teams as well as L2012C at the London 2012 Olympics. This association with a host of world-class customers helps STL innovate communication solutions for the small, medium and large organisations that make up its client portfolio. www.stlcomms.com

About the Comms National Awards: The Comms National Awards recognises telecoms and IT resellers for the solutions they provide to public and private sector organisations in the UK and vendors and network providers for the support and products they offer third party partners. www.cnawards.com

www.stlcomms.com

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Cotswold Life

Fri, 12:03

The Cotswolds are abundant with picture perfect locations ideal for a ramble. Gather loved ones, wrap up warm and blow away the cobwebs with one of these winter walks in the region

Read more
Fri, 11:53

Helping clients through divorce, separation and disputes over children, we talk to 8 divorce lawyers in the Cotswolds

Read more
Fri, 11:52

We’ve some extraordinary, and inspiring, women in business in the Cotswolds. We talk to 7 female trailblazers in local industry who offer the business advice they’ve lived by

Read more
Wed, 16:26

Swan Lake. We know the music, we know the iconic imagery of the beautiful ballerina dressed as a swan, but I’m guessing that without reading the libretto in the program, most people don’t know the story. Which is why the audience relies on the dancers to tell us.

Read more
Wed, 11:00

Tom and Louise are being joined by other new academic appointments that have been made as part of the RAU’s £2.5 million initiative to help meet the future needs of the land management and agri-food sectors

Read more
Wed, 10:46

“To win this prestigious award is a real compliment to the wider team in Renishaw’s manufacturing services operation, particularly when we consider the achievements of the other excellent shortlisted companies.”

Read more
Tue, 17:16

Stepping up to receive the world’s first MBA Leading Business degrees at the ceremony were Sarah Bryars, Chief Executive of Target; Luke Freeman, Joint Chief Executive of MF Freeman; and Linsey Temple, Chief Executive of Gloucestershire Engineering Training

Read more
Tue, 17:04

“I am thrilled to see InfoSec People win this fantastic award which is a testament to the brilliant team we have built in the past few years.”

Read more
Tue, 16:36

After a stress-free shopping experience browsing designer brands this Christmas? Look no further than the luxury offerings of Mailbox in Birmingham

Read more
Tue, 10:24

This year sees the 40th anniversary of the publication of Raymond Briggs’ original picture book The Snowman. With three performances of the animated film – with live orchestra – coming to Gloucester Cathedral next month, we thought we’d catch up with Rachel Whibley, managing director of Carrot Productions (and occasional snowman), to find out more...

Read more
Mon, 14:10

It’s the season of terrible puns, magic lamps, and generous genies: Aladdin, the all-new panto at the Everyman, has been written by none other than legendary Blue Peter presenter Peter Duncan, and stars everyone’s favourite clown, Tweedy. The Barnard family from Nailsworth - mum, dad, Harriet (12) and Lewis (6) - made a Wishee (Washee) for tickets; grabbed their car (Window Twan) keys; and dashed off to see A Ladd In Cheltenham

Read more
Mon, 13:45

Crispy, frosty days and perhaps even a dusting of snow, winter is a magical time in the Cotswolds. If you’re thinking of tying the knot during this beautiful season in the region, here are six winter wedding ideas to help you start planning your special day

Read more

Christmas in the Wilson household is a heartwarming, traditional family affair

Read more
Mon, 13:15

Tracy Spiers takes an impressive, if hypothetical, budget on a shopping spree in Cheltenham’s independent stores

Read more

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

Topics of Interest

Food and Drink Directory A+ Education

Subscribe or buy a mag today

subscription ad

Local Business Directory

Property Search