CHRISTMAS OFFER Subscribe to Cotswold Life today CLICK HERE

Cotswold Life Food & Drink Awards 2018: Customer Service Award

PUBLISHED: 11:17 03 July 2018

Cotswold Life Food & Drink Awards 2018: Customer Service Award

Cotswold Life Food & Drink Awards 2018: Customer Service Award

Archant

Knowledgable staff, a warm welcome and friendly atmosphere were all part of the judges’ criteria for the best customer service in the Cotswolds

The Cotswold Life Food & Drink Awards are one of the biggest events in the local calendar and it is hugely anticipated by the region’s food and drink industry all year round.

We champion the best local producers, suppliers and businesses that are passionate about the Cotswold countryside and the future of our local environment.

Thanks to both the nominations of the public and our well-respected judges, we have picked a winner worthy of the ‘Customer Service Award’, sponsored by Jonny-Rocks Chauffeurs.

This year’s finalists

The Coconut Tree, Cheltenham

The Coconut Tree had a vey welcoming, friendly and relaxed atmosphere. Judges commented that the staff were very hospitable and it was a lovely relaxed setting. They were treated to the manager ‘Nav’ explaining the menu to them and he made great suggestions on what to order and on quantities too. It was clear the staff are knowledgeable on the more unusual menu. It was mentioned that it was a nice touch to have the menu explained, especially if you’ve never visited the restaurant before, you were really made to feel at home here.

The Grape Escape, Cheltenham

It was clear wine was their passion at The Grape Escape. Upon arriving judges were welcomed by owner Ant into the comfortable atmosphere of the wine bar. Judges noted that they couldn’t fault the staff’s knowledge on the wine within the tasting, answering any questions they had. It was described as a great place to go before a meal or have some snacks and some great wine.

And the winner is...

L’Artisan, Cheltenham

Judges were highly impressed with how welcoming L’Artisan staff were upon arrival, even though the judges noted they had arrived early. It was mentioned that the staff have great knowledge of the menu, offering dishes and wines to accompany them. They thought that the restaurant itself was a lovely, intimate setting with beautiful décor. A real plus was that head chef and owner Yves came out to speak to customers after they had finished their evening to make sure it had been enjoyable. The judges couldn’t have asked for more!

To find out more about our Cotswold Food and Drink Awards 2018 and our sponsors, visit foodawards.cotswoldlife.co.uk.

Were you at the awards last night? Tweet us your pictures @CotswoldLife and tag us on Instagram @CotswoldLife #CLFDA

Click here to take a look at last year’s winners!

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Food & Drink

Yesterday, 11:04

‘If its autumn in Gloucestershire, then it must be time for Apple Day when we celebrate cider’

Read more
Friday, October 12, 2018

Here’s our pick of some of the very best chefs from our local pubs, restaurants and hotels in and around the Cotswolds and sharing their advice and tips on how they made themselves and their businesses successful

Read more
Wednesday, October 10, 2018

Can you keep a secret? This offer is just for you!

Read more
Monday, October 8, 2018

Ciderologist Gabe Cook is on a one-man mission to promote the many benefits of drinking REAL cider

Read more
Monday, October 1, 2018

Fresh, locally grown plums are the unsung heroes of the fruit world so seek out local varieties and rediscover the joy of your childhood fruit

Read more
Wednesday, September 26, 2018

We’re fortunate to have fantastic pubs and restaurants on our doorstep in the Cotswolds, with many serving delicious dishes as well a great round of drinks. Here are six which champion local produce, and seasonal ingredients, to create mouthwatering menus

Read more
Tuesday, September 25, 2018

Niall Keating of The Dining Room at Whatley Manor enjoys showcasing the best of the world’s cuisines to his diners

Read more
Tuesday, September 11, 2018

Awe-inspiring views, picture-perfect scenery and iconic landmarks, the Cotswolds is the perfect place to enjoy a countryside ramble. We pick 7 walks for you to try with nearby cafes to rest your weary feet and indulge in a cream tea

Read more
Tuesday, September 4, 2018

Discover the local pioneers who are creating delicious destinations for food-lovers

Read more
Tuesday, August 28, 2018

There’s nothing better than a cosy pub after a long muddy walk with your four-legged friend. Whether you’re after a tipple with your terrier or a pint with your pug, in no particular order, we’ve listed some of our favourite canine friendly venues in the Cotswolds

Read more
Friday, August 17, 2018

Ideal to celebrate with colleagues, friends or family during the festive season.

Read more
Friday, August 17, 2018

If you’re a local looking to try somewhere new or you’re visiting the regency town on holiday, Cheltenham has some of the best restaurants in the Cotswolds. We’ve picked 25 restaurants for you to try...

Read more
Thursday, August 16, 2018

Celebrate Christmas in the Cotswolds.

Escape and relax in between or join us for a glamorous New Year celebration.

Read more
Thursday, August 16, 2018

Discover the kaleidoscope of autumn colours in the Cotswold countryside.

Read more

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

Latest Competitions & Offers

Topics of Interest

Food and Drink Directory A+ Education

Subscribe or buy a mag today

subscription ad

Local Business Directory

Property Search