6 ISSUES FOR JUST £6 Subscribe to Business & Professional Life today CLICK HERE

Tax-free childcare: Technical issues leave parents out of pocket

PUBLISHED: 12:58 12 September 2017

(c) monkeybusinessimages / Thinkstock

(c) monkeybusinessimages / Thinkstock

This content is subject to copyright.

Technical issues with a new childcare scheme has resulted in HMRC offering compensation to those worse off as a result

‘Tax-Free Childcare’ was introduced earlier this year to help working parents meet their childcare costs. There have been a number of issues, however, with the online site causing significant delays in processing of online applications.

Some months on, parents are still not receiving timely responses in certain cases. As a result, many have been left out of pocket, with childcare costs still to pay but without receiving the government top up.

The new scheme is an alternative to the existing childcare vouchers scheme and can save tax of up to £2,000 per child, per annum.

For every £8 contributed by the parents, HMRC will automatically top up the account with an additional £2, up to the annual limit of £2,000 and split into quarterly limits of £500. This money can then be used to pay registered childcare providers directly.

HMRC has confirmed that it will look to compensate certain applicants who have been affected by technical issues with the online account.

You may, therefore, be eligible to apply for compensation if you have:

• been unable to complete your application;

• been unable to access your online childcare account; or

• not received a decision on whether you’re eligible for more than 20 days without any explanation.

To apply for compensation you must, somewhat ironically, complete an online form, before printing it and posting to HMRC! A link to the form can be found at https://goo.gl/XFsY6Q.

If you would like to find out more as to whether you could be eligible for tax-free childcare please contact Hazlewoods on 01242 237661 or visit the website.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Cotswold Life

Yesterday, 17:11

We asked the inimitable and iridescent Laurence Llewelyn-Bowen to name his 10 favourite things about the Costwolds - and sent Katie Jarvis along to interpret

Read more
Yesterday, 14:24

The only hospice in Gloucestershire giving inpatient care has announced details of its prestigious Christmas celebration raising funds for its specialist services

Read more
Yesterday, 14:15

Along with the usual crème de la crème of big-wig politicians, writers, singers, sports stars and chefs, particular attention has been paid this year to complimentary experiences happening throughout the festival fortnight which goers can enjoy without charge. True, there’s still no such thing as a free lunch, but there is such a thing as a free event at the Cheltenham Lit Fest. Paul Mcloughin picks are six freebies to watch out for

Read more
Yesterday, 13:51

We never tire of pretty pictures of the Cotswolds. Here are ten of the best shared on Instagram this week…

Read more
Yesterday, 11:22

The weekend is fast approaching and for those still deciding how to spend their Friday through to Sunday, we pick 5 of the best ways to spend your weekend in the Cotswolds

Read more
Friday, September 22, 2017

Hazlewoods are delighted to announce that their charity of the year for 2017/18 is Scoo-B-Doo, Supporting Neonatal Care at Gloucestershire Royal Hospital

Read more
Friday, September 22, 2017

The two-year partnership will see GO provide Gloucester Rugby with all their van and minibus requirements, including providing GRC with a dedicated and official Kit Van, which sports joint branding

Read more
Friday, September 22, 2017

A leading Gloucestershire law firm has marked its 70th birthday with a celebration at one of the town’s most exciting new art venues

Read more
Friday, September 22, 2017

Enter our competition to win a gift card worth £500 to spend all over Cheltenham!

Read more
Thursday, September 21, 2017

Being a region so steeped in history, there are plenty of locations in the Cotswolds with spooky stories from over the years. From bloody executions, eerie apparitions and headless horsemen, we pick 23 of the most haunted locations throughout the Cotswolds to visit if you dare

Read more
Thursday, September 21, 2017

A historic Spitfire - one of the best-known and loved British fighter aircraft – has been restored to its former glory thanks to a Tewkesbury manufacturer

Read more
Thursday, September 21, 2017

As a new academic year begins, a college campus in Berkeley, The Gloucestershire Renewable Energy, Engineering and Nuclear (GREEN) Campus, has welcomed its first cohort of students

Read more
Wednesday, September 20, 2017

It has been forecast that, to meet employer demand for engineering enterprises, the UK requires 265,000 skilled entrants each year. Simon Biggs, Education Outreach Officer at global engineering company Renishaw, discusses why engineering businesses should offer engagement programmes to primary school children as a way of tackling the skills gap

Read more
Wednesday, September 20, 2017

In a challenging retail market, toiletries distributor DCS is bucking the trend. Chairman and CEO Denys Shortt reveals why a positive mental attitude is the secret to his success. Frank Tennyson meets him at his Oxfordshire HQ

Read more
 
Great British Holidays advert link

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Topics of Interest

Food and Drink Directory
A+ Education

Subscribe or buy a mag today

subscription ad
Cotswold Life Application Link

Local Business Directory

Cotswold's trusted business finder

Job search in your local area



Search For a Car In Your Area

Property Search