6 ISSUES FOR JUST £6 Subscribe to Business & Professional Life today CLICK HERE

Tax-free childcare: Technical issues leave parents out of pocket

PUBLISHED: 12:58 12 September 2017

(c) monkeybusinessimages / Thinkstock

(c) monkeybusinessimages / Thinkstock

This content is subject to copyright.

Technical issues with a new childcare scheme has resulted in HMRC offering compensation to those worse off as a result

‘Tax-Free Childcare’ was introduced earlier this year to help working parents meet their childcare costs. There have been a number of issues, however, with the online site causing significant delays in processing of online applications.

Some months on, parents are still not receiving timely responses in certain cases. As a result, many have been left out of pocket, with childcare costs still to pay but without receiving the government top up.

The new scheme is an alternative to the existing childcare vouchers scheme and can save tax of up to £2,000 per child, per annum.

For every £8 contributed by the parents, HMRC will automatically top up the account with an additional £2, up to the annual limit of £2,000 and split into quarterly limits of £500. This money can then be used to pay registered childcare providers directly.

HMRC has confirmed that it will look to compensate certain applicants who have been affected by technical issues with the online account.

You may, therefore, be eligible to apply for compensation if you have:

• been unable to complete your application;

• been unable to access your online childcare account; or

• not received a decision on whether you’re eligible for more than 20 days without any explanation.

To apply for compensation you must, somewhat ironically, complete an online form, before printing it and posting to HMRC! A link to the form can be found at https://goo.gl/XFsY6Q.

If you would like to find out more as to whether you could be eligible for tax-free childcare please contact Hazlewoods on 01242 237661 or visit the website.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Cotswold Life

Yesterday, 10:35

Poet Pam Ayres is well known for her deep love of animals. Which is why, in her latest book, she’s turning her attention to a particularly prickly subject: the plight of the British hedgehog

Read more
Yesterday, 10:30

‘Madonna is back on the stereo, but this time around I’m taking no chances’

Read more

Many might have been daunted at the thought of taking on not one, but two Grade 2 listed barns, but not Cotswold designer Pippa Paton who launched into the project with great gusto

Read more
Yesterday, 10:20

Enjoy a day in the sunshine at these wonderful Pick Your Own fruit farms in the Cotswolds...

Read more
Yesterday, 10:07

Cheltenham’s Street Chilli Fiesta will return to Cambray Place on Saturday June 2 from 10am, bringing more than 15 chilli produce specialists to town

Read more
Yesterday, 10:02

It is the highest town in Oxfordshire, was once a major industrial hive for wool and tweed, took part in the rather bizarre ritual of wife selling in the mid 19th century and is home to the ‘Aspirin Man’. Chipping Norton is certainly a colourful place, full of character and charm whilst maintaining a down-to-earth friendliness. I took my mum, dad and daughter number three with me to explore this vibrant little Cotswold town and had a few surprises of my own

Read more
Yesterday, 09:02

Cheltenham Cricket Festival 2018 promises a fortnight of entertainment at the college grounds, from Monday, July 16 to Friday, July 27

Read more
Wed, 16:44

Deborah Thompson talks us through the distinctive qualities of wine produced right here on our doorstep

Read more
Wed, 16:13

Co-founder of Wantage accountancy firm Inca has teamed up with Oxfordshire Fitness and 28 Nordic walkers to raise nearly £500 for Parkinson’s UK with a nine mile circular trek up Faringdon Folly from Buckland Village Hall

Read more
Wed, 15:57

An international trade deal to launch a new venture between China and Gloucestershire was agreed at The Gloucestershire Business Show, held May 16 and 17 at the Centaur, Cheltenham Racecourse

Read more
Wed, 14:47

We talked to chief audiologist at The Tinnitus Clinic, Mark Williams, who discussed causes, symptoms and treatments for tinnitus and hearing loss. Here’s what to do if you have ringing in your ears

Read more
Wed, 13:40

Join Lunch & Learn at C11 Cyber Security and Digital Centre for Cyber Bites

Read more
Tue, 14:31

Settle into a spacious seat, sit back in luxury and enjoy the ride before landing in the grounds of the stunning Goodwood estate - travel doesn’t get much better than that!

Read more
Tue, 12:12

Cotswold designers are celebrating after picking up gold and Best in Show at the 2018 RHS Chelsea Flower Show. Words by Mandy Bradshaw

Read more
 
Great British Holidays advert link

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Topics of Interest

Food and Drink Directory
A+ Education

Subscribe or buy a mag today

subscription ad

Local Business Directory

Cotswold's trusted business finder

Job search in your local area



Property Search