6 ISSUES FOR JUST £6 Subscribe to Business & Professional Life today CLICK HERE

Bamboo wins mobile and fixed line telephony contract with Tracscare

PUBLISHED: 10:58 20 July 2017 | UPDATED: 10:58 20 July 2017

Lorrin White, Bamboo

Lorrin White, Bamboo


Innovative new healthcare provider chooses Bamboo for all telecoms services including mobile, fixed line telephony and data connectivity

Tracscare, a specialist provider of support for people with Mental Health needs, Learning Disabilities, Autism and Acquired Brain Injuries, has chosen to consolidate its telecommunications services with Bamboo Technology Group (Bamboo). Following an extensive tender process, Bamboo was selected to provide Tracscare with mobile and fixed line telephony, and data connectivity.

Tracscare takes an innovative approach to care, offering support to vulnerable adults with challenging or complex needs who may have experienced difficulties in finding suitable services elsewhere. Tracscare has acquired a number of companies during its growth over the last few years, resulting in over seven different providers of its fixed line and mobile services. It therefore issued a public tender to consolidate these services under one provider.

Bamboo won the contract based on four criteria:

• Its proposal being the most closely aligned to the needs of the business

• Its proven ability and experience in the healthcare industry

• The quality of its customer service and support

• Competitive pricing

Bamboo will be providing all of Tracscare’s mobile telephony services, as well as fixed line IP telephony and data connectivity at a number of their sites across the UK.

Given the complexity of Tracscare’s existing telecoms services from seven different providers – all with varying contract end dates – Bamboo has produced a strategic migration plan to transition its various services over the course of a 6-7 month period. By implementing and managing a staged transfer of services, Bamboo reduces any potential interruptions for Tracscare’s users, which can occur with a “Big Bang” migration, where everything is moved at once, while also providing Tracscare with the option to avoid any early termination fees from its incumbent providers.

“Bamboo’s personal service is second-to-none. By consolidating our services with Bamboo, we have not only achieved a more cost-effective solution, but we have partnered with experts that understand the specific needs of our business as well as the healthcare industry in general,” comments Shane Gidman, IT director at Tracscare. “It is refreshing to have a single point of contact at Bamboo, as well as access to highly experienced service and technical teams, for all of our communications needs. Our account manager knows our business inside-out, regularly reviews our bills to ensure we’re on the right plan and making the best use of our services, and is personally available whenever I need him.”

“Bamboo has built a solid reputation in the healthcare industry through our ability to deliver on our promises and provide solutions that perfectly fit our customers’ needs. We are delighted to be working with Tracscare,” comments Lorrin White, MD, Bamboo.

For more information visit the Bamboo website here.


Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Cotswold Life

Fri, 10:35

“‘Flexitarians’ can do one though, being alleged vegetarians who still can’t resist the sizzling siren song of the bacon sandwich when no-one is looking.” Editor Mike Lowe is attempting to seek reconciliation with those he has annoyed… well, sort of.

Read more
Thu, 14:24

Choral carol services and grand instrumental performances, with the backdrop of some of the Cotswolds most picturesque locations, are perfect ways to embrace the festivities. We pick some of the best carol services and concerts to enjoy in the region

Read more
Thu, 11:35

“This letting to Oxford nanoSystems is a fantastic example of how we are able to provide first class facilities for growing technology companies at Abingdon Business Park.”

Read more
Thu, 11:28

One of the UK’s leading training and education specialists has launched a skills hub in Nuneaton

Read more
Thu, 11:19

“The logistics hub is another example of where we have worked in partnership to support skills needs in the area and link our student body with future job opportunities.”

Read more
Thu, 11:07

“It was fantastic to see how this project is making a real difference to the lives of young people at risk of social exclusion.”

Read more
Thu, 10:57

It has become the 90th store to accept the gift card in Cheltenham

Read more

As well as three days of action-packed racing and tradition, there’s plenty to do away from the course at this year’s November Meeting. Neil Phillips, The Wine Tipster, shares his 14 suggestions on how to make the most of your time at Cheltenham Racecourse

Read more
Wed, 15:59

From festive light switch-ons and Santa’s Grottos, to Victorian Christmas Fayres and late-night shopping, we’ve covered what’s on in and around the Cotswolds this season

Read more
Wed, 15:42

Property prices across Gloucestershire and the Cotswolds have risen steadily over the last few years, reflecting the trend across the country. But which area has shown the most dramatic hike in prices recently, and how does your postcode and house type compare with others in the area? You may be surprised to see the results...

Read more
Wed, 11:43

Wine Wednesday’s with Vintopia of Tetbury.

Read more
Wed, 10:37

Festive a la carte menu launches in Grey’s Brasserie from 26th November.

Read more
Wed, 09:31

Cotswold Life readers enjoy a complimentary glass of wine with our compliments when joining us for our Autumn Feast Lunch Offer.

Read more
Tue, 15:01

Harnessing the power of social media, charity awards and dreaming up new projects - it’s all in a day’s work for Gloucestershire children’s charity Pied Piper and its corporate supporters

Read more

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

Topics of Interest

Food and Drink Directory A+ Education

Subscribe or buy a mag today

subscription ad

Local Business Directory

Property Search