<div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/1028731116/?value=0&amp;guid=ON&amp;script=0">
6 ISSUES FOR JUST £6 Subscribe to Business & Professional Life today CLICK HERE

Annual results confirm strong demand for local relationship banking

PUBLISHED: 16:30 07 February 2018 | UPDATED: 16:30 07 February 2018

(c) Szepy / Thinkstock

(c) Szepy / Thinkstock

Szepy

Handelsbanken Cheltenham reports an encouraging start to the year, following strong 2017 annual results for the bank in the UK

Handelsbanken has credited another successful year of growth to the loyalty of its local branch customers. The Bank, founded in 1871, has published its full year 2017 annual results and reveals an 12 per cent rise in lending to British customers (Q4 ’17 vs Q4 ’16). Over this period, UK business lending increased 13 per cent, to £12.9 billion, while lending to personal banking customers rose 10 per cent, to £6.3 billion. UK customer deposits increased 27 per cent over the same period, to £13.4 billion.

Run by a team of 7 experienced local bankers, Handelsbanken Cheltenham is one of 208 British branches*, stretching from Inverness to Truro, Colwyn Bay to Canterbury. Handelsbanken puts this continuing growth down to a clear, long-term focus on customer satisfaction, prudent banking and cost efficiency. This local, customer-led approach has seen the Bank rated top for satisfaction and loyalty for the last nine years, in an independent annual survey of British banks’ personal and business customers**. This focus was also recognised in the government-backed Business Banking Insight survey***, published in November 2017, where Handelsbanken received the highest customer ratings across all sizes of SME designated by the survey.

Stephanie Hughston, manager of Handelsbanken’s Cheltenham branch commented: “These latest results demonstrate what can be achieved by ensuring customer satisfaction is paramount, through our local relationship banking model.”

Handelsbanken Wealth Management specialists across the Bank’s UK-wide branch network, combined with the investment services from the Bank’s subsidiary, Heartwood Investment Management, contributed to a 14 per cent increase in net fee and commission income last year. The year saw particularly strong growth in household deposits, up 39 per cent, while corporate deposits also increased by 22 per cent.

Mikael Sorensen, Handelsbanken’s UK CEO, comments: “This strong growth in deposits, particularly in household deposits, demonstrates that more and more of our customers view Handelsbanken as their main bank of choice. As we continue to mature in the UK, our branches strive to create deeper long-term relationships with existing customers, whilst continuing to forge relationships with new ones. The strong development of our deposit book is the natural outcome of this.”

Handelsbanken also reaffirmed its robust capital and liquidity positions and its low credit loss ratios, which have earned the Swedish-headquartered bank among the highest credit ratings of any international bank****. Handelsbanken was also named the world’s third safest commercial bank, by Global Finance magazine*****.

Businesses and individuals can contact Handelsbanken’s Cheltenham branch by calling 01242 224533 or visiting Westmoreland House, 80-86 Bath Road, Cheltenham GL53 7JT

Visit the Handelsbanken website here.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Cotswold Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Cotswold Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Cotswold Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Cotswold Life

12:35

Nearly £10 million of Growth Deal funding has been awarded to four major projects across the county by GFirst Local Enterprise Partnership

Read more
10:29

Awe-inspiring views, picture-perfect scenery and iconic landmarks, the Cotswolds is the perfect place to enjoy a countryside ramble. We pick 7 walks for you to try with nearby cafes to rest your weary feet and indulge in a cream tea

Read more
Yesterday, 15:54

Be one of the first to enjoy a roast dinner in the beautifully lavish surrounds of The Daffodil on Suffolk Parade – with bottomless prosecco or wine too!

Read more
Tue, 14:44

A review of the commercial property market has revealed an increasing demand from the technology and science sector in Oxfordshire

Read more
Tue, 14:35

“We have invested in these eight appointments to drive the business forward across a number of areas including bringing sites forward to provide the support of much-needed development.”

Read more
Tue, 14:34

Attracting new companies and young talent into Gloucestershire is key to Bamboo’s tech drive. Managing Director Lorrin White explains how

Read more
Tue, 14:32

Supporting women in the workplace to achieve their full potential is at the heart of a new initiative launched by a firm in Cheltenham

Read more
Tue, 14:21

Teambuilding days? A glittering Christmas party? No, what your staff really want is a weekend at a festival. Amanda Rolls, Barrister-turned-Hospitality Director at Cornbury Festival, explains why more and more top firms are talking tents

Read more
Tue, 12:23

Are you one of the guests that attended the C2S’ Cheese Club? If so, you could be in our social photos!

Read more
Tue, 12:00

A crippling paragliding accident and a helicopter crash would be enough to make most poeple take it easy for a while. Not Steve Grindle. Lucy Parford fist bumps the man behind one of the UK’s most successful biking brands

Read more
Mon, 16:57

The weekend is fast approaching and for those still deciding how to spend their Friday through to Sunday, we pick 5 of the best ways to spend your weekend in the Cotswolds

Read more
Mon, 16:56

Helen Taylor is one of the few chief executives in the traditional football world. Here she tells Katie Jarvis about her Cotswold Life

Read more
Mon, 16:56

Bijou charm and stately British heritage is vividly portrayed in the stylish surroundings of The Kensington, London

Read more
Mon, 16:51

“We all need to stiffen our backbones and stop pandering to the perpetually upset. Oh, and abject apologies in advance to anyone in the slightest bit offended by this column...”

Read more
 
Great British Holidays advert link

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Topics of Interest

Food and Drink Directory
A+ Education

Subscribe or buy a mag today

subscription ad

Local Business Directory

Cotswold's trusted business finder

Job search in your local area



Property Search